Today marks the official launch of "Ed Explains," a web series featuring HealthStar's founder and CEO, Dr. Ed Breazeale. In this series, we are going to explore the past, present, and future of home health care. You can expect to learn about the innovations, ideas, and insights driving our industry forward, as well as the systems, laws, and misconceptions that may be holding us back.
In episode one, Dr. Breazeale takes a closer look at electronic visit verification — a tool caregivers have been using to check in and out of patient visits for years. Watch the full video and subscribe to our YouTube channel to make sure you don't miss episode two. We have also included a complete transcript below.
"Hi, I’m Dr. Ed Breazeale. I’m the CEO and Founder of HealthStar.
So, a lot of people ask me 'What is EVV?' Well, interestingly, EVV is a term that I don’t like very much, even though I’m in the industry. I would rather call it a point-of-care solution, or a cite-of-care solution, or some new terminology. Because to me, EVV almost equates to criminal activity or bad behavior.
People can drive their cars to grandma’s house, get out, go in, check in by telephone. But they can leave. That visit might be a two or three-hour visit. That’s a lot of money at stake for them to leave early, or to leave, go get their haircut, go shopping, go pick up their kids — these are all things that have happened — and then come back and check out, and really not give the patient the care that they deserved.
That’s what visit verification is.
So in today's world, people frequently ask me 'How big is this problem?' A lot of folks might think, 'Well, it only affects a small number of patients.' This problem is not one billion, two billion, or ten billion. It’s tens of billions of dollars.
Our population is aging. Every day, 10,000 people retire in the United States. So, Medicare continues to grow. That’s not to mention Medicaid services. Those folks who are disabled, people who really need health care probably worse than most people because they’re the most disadvantaged people in the segment.
One quarter of all the dollars spent in Medicaid and Medicare today are spent in the delivery of home care services. But that number is beginning to grow and grow and grow. Why don’t we try to do something using 21st century technology to combat the waste, the fraud, and the abuse?
American health care is the best in the world, technologically speaking, on the diagnostic side. We have MRI scanners. We have CT scanners. We have some of the best doctors in the universe. Where the technology is lacking is on the administrative side and things like our EVV segment. We are really living in the ’90s.
So, I just want to bring the outpatient segment of health care into the 21st century using smart tools, using technology, and holding people accountable."